Confused about A2P 10DLC?
You’re not alone — and you’re not doing anything “wrong.”
Carriers quietly changed the rules of SMS, and now businesses everywhere are dealing with blocked messages, rejected campaigns, and vague compliance emails that explain… nothing.
This page breaks down exactly what A2P 10DLC is, why it matters, and how to get approved faster — without guessing.
👉 Start by checking if your business is A2P-ready.

What Is A2P 10DLC (In Plain English)?
A2P stands for Application-to-Person messaging — basically, any business sending texts to customers.
10DLC refers to standard 10-digit phone numbers now regulated by U.S. carriers.
Translation:
If your business sends SMS messages, you are required to register your brand and messaging use case with carriers.
No registration =
❌ Messages blocked
❌ Numbers suspended
❌ Campaigns rejected
❌ Revenue leaks you can’t see
Stop relying on referrals. Build an organic system that delivers bookings while you sleep.
Operational texts tied to scheduled services.
Offers, promos, and outreach campaigns.
Ongoing SMS threads with customers.
Operational texts tied to scheduled services.
Status updates, confirmations, alerts.
Requests for feedback and ratings.
Billing or account alerts
Yes — even small businesses and sole proprietors need it.
Here’s what carriers don’t explain very well:

You submit your business information (legal name, EIN or SSN, website, contact details).

You define how you plan to text customers:
Message type
Use case
Opt-in method
Sample messages

Carriers evaluate:
Message content
Website credibility
Opt-in clarity
Risk level of your industry

Approved campaigns can send SMS reliably. Rejected campaigns go back into revision purgatory.

Here’s the real-world timeline:
Best case: 2–5 business days
Average: 1–3 weeks
Worst case: Endless revisions and rejections
Most delays happen because:
Opt-in language is unclear
Use cases are too vague
Website and SMS content don’t match
Marketing and transactional messages are mixed
Stop relying on referrals. Build an organic system that delivers bookings while you sleep.
Check if your business is A2P-ready before you submit.
Paste one of your SMS messages and see if it passes compliance.
Estimate your approval time based on use case + setup.
Estimate your real SMS costs before committing.
Validate your messaging use case before submission.
Generate opt-in language carriers expect to see.
Carriers don’t tell you this upfront — but these are the biggest red flags:
❌ Rejection reasons
Missing opt-in or opt-out language
Shortened or mismatched URLs
Vague campaign descriptions
Marketing” disguised as “notifications
Shared phone numbers across brands
No visible privacy policy or contact info
✅ What carriers expect instead
Clear opt-in and opt-out language
Consistent, credible URLs and branding
Specific use cases and sample messages
Correct message type labeling
Dedicated numbers per brand
Visible privacy policy + contact details
The problem isn’t SMS.
The problem is managing compliance across disconnected tools:
One system for CRM
Another for SMS
Another for opt-ins
Another for reporting
That’s where most businesses fail.
A2P introduces new carrier fees, including:
Brand registration fees
Campaign registration fees
Monthly carrier surcharges
Per-message throughput limitations
Costs vary based on:
Message volume
Industry risk
Campaign type
👉 Estimate your real SMS costs before committing.

MarketSurge was built to handle messaging the way carriers expect — not as an afterthought.
With MarketSurge, you get:
Centralized SMS + CRM in one system
Built-in compliance-friendly messaging flows
Cleaner opt-in tracking
Reduced rejection loops
Easier campaign revisions
Messaging that scales without breaking rules
📈 We don’t just help you register. We help you stay approved.
Feature highlights
Centralized SMS + CRM
Compliance-first messaging
Cleaner opt-ins
Easier approvals
That’s normal. Most businesses aren’t.
Instead of guessing, you can:
Check your A2P readiness
Validate your use case
Fix compliance issues before submission
Get expert guidance if needed
Yes. Volume doesn’t exempt you.
No. Toll-free has different rules and approval processes.
Sometimes — but many older messages fail modern carrier reviews.
Messages may silently fail, numbers can be suspended, and deliverability will degrade over time.
| Category | Deliverable | Description | Features | One Time Payment $750 |
|---|---|---|---|---|
| Local SEO | Optimize the Google Business Profile | Review and update your Google Business Profile to make sure all important details (like services offered, the area you serve, and your business type) are accurate and set up correctly. |
|
|
| Technical and On Page SEO | Metadata Optimization | Optimize title tags, meta descriptions, meta keywords, and header tags. | ||
| Alt Image Texts | Add alt image texts to all images. | |||
| Schema Mark Up | Organization, NLP, and FAQ schema. | |||
| Internal Linking | Improve the internal linking structure to funnel more equity from lower value pages to higher value pages. | |||
| Canonical Tags & Redirects | Update any missing or incorrect canonical tags. Update any outdated redirects on the site. | |||
| Miscellaneous | Open Graph tags, Twitter Meta Cards. | |||
| Authority | Local Citations | Core business information (name, address, phone, hours, etc) being added to prominent local directories to help improve local map rankings. |
50 Citations |
| Category | Deliverable | Description | Essential $500 |
Advanced $750 |
Pro $1500 |
Monthly Plan |
|---|---|---|---|---|---|---|
| Local SEO | Google Business Profile Posting | Demonstrate engagement with your audience and send signals to Google that your business is active. | 2/mo | 4/mo | 8/mo |
|
| Google Business Profile Q&A | Build a series of questions and answers about the company and services. | 2/mo | 4/mo | 8/mo | ||
| Google Business Profile Review Monitoring & Response | Monitor and manage all Google Business Profile reviews. | As Needed | As Needed | |||
| Technical and On Page SEO | Page Updates | Ensure updates of Metadata Optimization, Alt Image Texts, Schema Mark Up, Internal Linking, Canonical Tags & Redirects, Miscellaneous | ||||
| Content | Supplemental Content Strategy | Create a robust topical map for all primary services / keywords to help expand the keyword universe and establish subject matter expertise **(Done Quarterly)** | ||||
| Blog Writing | Focus on attracting people searching for detailed, informational topics by using specific, longer phrases. This helps create a steady flow of potential customers who are interested in learning more about what you offer. | 2/mo | 4/mo | 10/mo | ||
| Content Enhancements | Add relevant keywords and topics to your main web pages to make them stronger and more competitive in search rankings. | |||||
| Authority | Press Releases | Dozens to hundreds of high quality backlinks from local and national news outlets. Targeting high-intent keywords, branded phrases, and sending signals to local maps. | 1PR, 1 Channel (~15 links) | 1PR, 3 Channels (~40 links) | 1PR, All Channels (~100 links) | |
| Cloudstacks | Get high-quality links from trusted, authoritative websites to increase your site's authority and help it rank higher on local maps. | |||||
| Guest Posts | Get high-quality links from websites that focus on related topics to help your site rank higher for keywords that attract ready-to-buy customers. |
| Category | Deliverable | Description | Pricing |
|---|---|---|---|
| User Experience | Social Proofing | Review carousel, Trust Badges, Proof in Numbers. |
Dependent on size of project. |
| Money Making Messaging | CTA Mapping, CTA Text, Sales messaging. | ||
| Performance Updates | Mobile and Desktop Speed Optimizations. Mobile friendliness. |
A2P 10DLC isn’t going away.
Carriers aren’t loosening requirements.
And guessing your way through compliance is expensive.
Whether you manage it yourself or want help, understanding A2P puts you back in control of your SMS revenue



