Unified
Sales convert 4x higher if you respond within 5 minutes
Group texts get sent individually so they have a higher open rate %
Rise in the ranking and stand out in your online reviews
92% of consumers read online reviews. 82% won’t consider a business with a bad rating. One star increase can lead to 5-9%+ in $$
Reviews matter and every day people rely on them to make decisions on the business they choose.
33% of negative reviews that are replied to turn positive while 34% get deleted
Average email response time?
90 minutes. Text messages?
Respond immediately to multiple customers